What should I expect during my first session?

During the physical assessment, Alanna will take a detailed history of your condition and conduct an in-depth physical assessment. Based on this information, she will create an individualized treatment plan that is tailored to your specific goals. The first treatment is also included in your first session.

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How many sessions will I typically need?

The number of sessions will vary for each individual. This can be based on several factors including the specific tissue that is injured and how long you have had the injury. After the physical assessment, Alanna will be able to provide a better idea of how long your recovery will be.

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What is your cancellation policy?

At least 24 hours notice is required for cancellations or rescheduling appointments 

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Do I need a doctor referral to see a physiotherapist?

No you do not need a doctor’s referral to see a physiotherapist. However, certain insurance companies or plans do require a doctor’s referral to be reimbursed.

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Will extended health benefits cover the cost of my physiotherapy session?

Each individual extended health benefits plan is different, it is best to check your plan to be sure you will be covered for physiotherapy.

 

Do you direct bill with my extended health company?

Direct billing with extended health insurance cannot be done. A receipt with all of the necessary information will be issued so that you can submit to your insurance company.